Terms of service.

Disclaimer

CHEQ is a platform that connects clients with independent professionals, including attorneys, accountants, and therapists. Consultations booked through CHEQ are intended for general informational purposes only and do not create a professional-client relationship between you and any professional or clinic.

CHEQ does not itself provide legal, accounting, or therapy services. All professionals using CHEQ are independent providers who are solely responsible for the advice and services they provide.

Do not share confidential, sensitive, or protected information in your initial intake. For legal or health matters requiring formal representation, diagnosis, or treatment, you must engage directly with a licensed professional in your jurisdiction under a separate agreement.

If you are facing an emergency (legal, medical, or psychological), do not use CHEQ. Call 911 or your local emergency service.

Terms of Service

Last updated: September 3, 2025

Welcome to CHEQ. By accessing or using our website, booking a consultation, or otherwise using our services, you agree to these Terms of Service. If you do not agree, please do not use CHEQ.

1. Services Provided

CHEQ is a digital platform that allows clients to book short consultations with independent professionals (attorneys, accountants, therapists, and clinics). These consultations are limited in scope and are intended to provide general guidance and action planning, not ongoing representation or treatment.

2. No Professional-Client Relationship

Booking a session through CHEQ does not create an attorney-client, accountant-client, therapist-patient, or other professional-client relationship. Any extended engagement must be entered into directly between you and the professional outside of CHEQ.

3. Payments

  • Payments for consultations are collected securely through Stripe.

  • Fees are due at the time of booking.

  • Refunds are available only if the consultation is cancelled at least 24 hours in advance. No refunds are available for no-shows or cancellations within 24 hours.

4. Use of the Platform

You agree not to misuse CHEQ, including but not limited to:

  • Providing false information,

  • Attempting to establish unauthorized professional-client relationships,

  • Using CHEQ for emergencies, or

  • Engaging in unlawful conduct.

5. Professional Responsibility

All professionals and clinics on CHEQ are independent contractors, not employees or agents of CHEQ. CHEQ does not supervise or guarantee the advice provided and disclaims liability for any reliance placed on such advice.

6. Limitation of Liability

CHEQ is not responsible for damages of any kind arising from or related to your use of the platform or reliance on information provided. Our liability is limited to the amount paid for the specific consultation at issue.

7. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles.

8. Changes

CHEQ may update these Terms from time to time. Continued use of the platform after updates constitutes acceptance.

Privacy Policy

Last updated: September 3, 2025.

CHEQ values your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

  • Client intake data: name, email, phone (optional), category of help requested, and notes.

  • Booking data: date/time, provider, and payment information (processed by Stripe).

  • Provider data: professional background, rates, scheduling availability.

2. How We Use Your Information

  • To route your intake to an appropriate professional or clinic.

  • To process payments.

  • To send confirmations, reminders, and follow-up requests (such as reviews).

3. Third-Party Services

CHEQ uses:

  • Airtable for intake forms and data storage,

  • Stripe for payment processing,

  • Calendly for scheduling,

  • Zoom/Google Meet for video calls.

These providers have their own privacy policies, and your use of CHEQ constitutes agreement to their practices.

4. Data Sharing

We share your intake information only with the professional or clinic you are matched with. We do not sell your data.

5. Security

We use reasonable safeguards to protect your information, but no system is 100% secure.

6. Your Rights

You may request access to or deletion of your personal data by contacting us at info@che-q.com.

7. Changes

We may update this Privacy Policy from time to time. Continued use of CHEQ after updates constitutes acceptance.